ABOUT US
3L is a Spanish company based in Madrid and Lisbon, which has extensive experience and knowledge in the outsourcing of specialized business processes
WE BRING EFFICIENCY
ON ANOTHER LEVEL
Our vision is to be leaders in technological and digital transformation, offering comprehensive solutions in all aspects. We promote human performance through Lean methodology and our Performance Management System (PMS) model
Our highly qualified team guarantees excellence in our services, adapting to different environments. With offices in Madrid and Lisbon, we offer coverage throughout Europe
Our core values
Integrity
in all our actions and relationships
Transparency
in our operations and communications
Closeness
with our clients and collaborators
VISION
Double your business with half the impact
Our ambition is to create a sustainable society where technology is at the service of people and promote employability in the environment of the artificial intelligence and automation revolution.
Methodology
We achieve these purposes through 4 principles
Knowledge
More than 25 years in the market outsourcing specialized business processes through technology
We have the best methodology to avoid risks in any service transition. Our model has a very positive impact on NPS
adaptation
We adapt to the “momentum” of services by applying efficiency metrics from the beginning and helping our clients' strategy
Proximity/Agility
We are agile in responding to our clients. Our model is based on CLOSENESS and 24x7 service